Mark this as favouriteClient Support Officer (M/F)

Job Opportunity: Client Support Officer (M/F)

A leading financial institution based in Luxembourg is looking for a motivated Client Support Officer to join its dynamic External Wealth Management (EWM) team. This role offers a unique opportunity to support professional partners and their end clients by providing comprehensive custodial and execution services in collaboration with Relationship Managers.

Your Responsibilities:

• Handle cash and securities transfers, account openings/closures, and daily banking activities (e.g., credit cards).
• Monitor accounts (corporate actions, cash balances, FX orders) and execute related tasks.
• Perform quality controls (e.g., call-backs for transfers) and ensure compliance with risk management guidelines.
• Maintain client records in the CRM system and support process improvements.
• Collaborate closely with Relationship Managers and interact with internal and external stakeholders.

Your Profile:

• Minimum BAC+2 diploma, with at least 3 years' experience in an operational banking environment (Back/Middle Office or Front support preferred).
• Strong teamwork, attention to detail, risk-awareness, and proactive mindset.
• Knowledge of banking processes, risk, and IT systems (e.g., STI, Triple’A) is a plus.
• Fluent in French, with operational knowledge of English.

What We Offer:

• A diverse and dynamic role with opportunities to enhance your skills.
• A collaborative team environment with a strong focus on team spirit.
• A flexible working arrangement (possibility of remote work and adjusted working time).

Location: Luxembourg (Kirchberg)

If you are a detail-oriented professional with a passion for client service and operational excellence, we’d love to hear from you!